Tag Archives: Mimbolovecustomizable crm
Customer relations management (CRM) software systems have been applied to almost every element of business that even remotely interacts with a customer. The original concept of CRM is far different than it is now. Since its beginnings, CRM systems have evolved into what it is today. Its evolution is driven by three elements: technology, integration and process. Recently, there has been a move to add another element to this evolution process: customer-driven CRM.
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